Implementation Support
The CPM Implementation Toolbox consists of 4 topical toolkits. The toolkits are designed to provide implementation resources and tools for use by California Child Welfare Directors and their implementation teams to help install or advance CPM in their locations.
Implementing CPM is an ongoing process integrated with a variety of county efforts and initiatives. At any point in the implementation process, counties are encouraged to utilize planning guidance, county examples, concrete exercises, creative supports or relevant resources found within one or more of the four toolkits.
While each county will create its own pathway for CPM implementation, all counties can follow a process informed by Implementation Science to develop and launch their specific Implementation Plans. Research shows that by attending to key areas of capacity building—Organizational Readiness, Workforce Development, Engaged Partnerships, and Quality Improvement—the practice of CPM is more likely to take hold. The Implementation Planning Guide is designed as a reference and instruction manual for the journey ahead. It features a three-part process supplemented with easy-to-use tools and templates including the Snapshot Tool and the CPM Implementation Plan Template.
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People at multiple levels of an organization, specifically resourced and tasked to come together, attend to the day-to-day and ongoing leadership and management activities necessary for effective implementation. Teams of executive leaders, staff, and partners have functional roles and dedicated, on-the-job resources. Organizational and system practices create a climate to facilitate progress and problem-solve challenges of those delivering the practice model. Tools and resources will focus on assessing, monitoring, and improving organizational culture, climate, and functional structures and processes that support change.
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Information and data about implementation, delivery of the practice model (e.g., fidelity) and outcomes are gathered, shared, reviewed, and used by the right people at the right time to address problems, improve practice, and evaluate impact. Leadership, organizational, and system practices support this ongoing quality improvement work. Tools and resources focus on “What do we want to know? How will we know it?” and using data to understand and reinforce what is going well and to address challenges.
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Ongoing professional development plans and practices (aka selection, training, and coaching) for the practice model are in place and build on adult learning best practices. This capacity focuses on building the confidence and skills of staff at all levels – those delivering the innovation and the supervisors, managers, and other leadership who support them. Tools and resources focus on assessing diverse staff needs, supporting the coaching role of supervisors, and strengthening staff retention.
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The ERP Toolkit is designed to strengthen counties͛ CPM-related partnerships within their agencies, systems and communities. Central to the ERP Toolkit is a set of 20 principles organized into 5 phases of partnering and collaboration. A selection of 17 concrete tools/resources accompany the principles to help counties meaningfully engage with partners to put the values and principles of CPM into action. The ERP Toolkit is relevant for counties in any stage of CPM implementation.